Let customers describe the property, choose extras and book without a long message exchange.
“ZappSites configures websites and booking journeys for domestic cleaners, carpet cleaners, end-of-tenancy teams and specialist cleaning services.”
“Use genuine before-and-after images, clear inclusions, honest cancellation terms and verified reviews. Avoid ‘from’ prices that cannot realistically be purchased.”
Cleaning quotes become repetitive when every lead starts from zero.
Why free-text messages waste hours on back-and-forth and how structured room capture fixes it.
“Bedrooms, bathrooms, property type, condition, frequency, access and extras all affect the work. A structured journey collects those details consistently and helps customers understand what is included.”
The "Vague Message" Trap
ZappSites Guided Capture
From property details to confirmed booking
Customers can choose the cleaning type, enter property details, add extras, select a preferred date and pay a deposit.
Cleaning Type
Domestic / Deep / End-of-tenancy / Specialist
Customers select regular weekly care, one-off deep spring cleans, or move-out cleans.
Property Details
Bedrooms / Bathrooms / Property size / Condition
Capture realistic house specs so your team scopes time and chemicals accurately.
Extras
Carpet / Oven / Fridge / Windows
Itemised add-ons let customers customise their service with transparent pricing.
Date & Time
Preferred availability
Choose an open morning or afternoon slot tailored to your operational calendar.
Deposit
Where applicable
Collect a secure upfront deposit for one-off and end-of-tenancy bookings.
Booking Confirmed
Clear next steps
Automated confirmation, access instructions, and appointment reminders sent instantly.
A system designed for cleaning businesses
Everything required to run a smooth, automated quotation and booking operation online.
Domestic, deep and end-of-tenancy service paths
Create separate customer journeys for different cleaning requirements and property conditions.
Bedroom, bathroom and property-size questions
Collect the exact room count and property specs needed to understand the scope before attending.
Carpet, oven, fridge and window add-ons
Allow customers to select relevant specialist extras with clear itemised pricing.
One-off and recurring options
Support regular weekly/fortnightly schedules or single move-out cleans where operational schedules permit.
Deposit and cancellation settings
Configure payment deposits and clearly communicate lock-in and cancellation policies upfront.
Calendar and team availability
Help customers choose appropriate time slots matched to your cleaner route density.
Before-and-after galleries
Show genuine high-resolution examples of transformed kitchens, ovens, and end-of-tenancy handovers.
Local AEO and review workflow
Improve local visibility across Google Search & Maps while building an automated review collection stream.
Help nearby customers understand and choose your business
Local AEO strengthens the connection between your services, service areas, business profiles, website content and genuine customer proof. The work is designed to improve visibility and make the business information clearer wherever customers research you.
Show evidence that matches the buying decision
Use genuine before-and-after images, clear inclusions, honest cancellation terms and verified reviews.
Genuine cleaning transformations
Real photos showing oven restorations, tile restoration, carpet steam extraction, and lime scale removal.
Show exactly what the customer receives
Itemised checklists covering room tasks, sanitisation standards, and materials supplied by your team.
Avoid misleading starting prices
Realistic package rates and transparent extra costs rather than misleading ‘from’ pricing.
Use genuine verified reviews
Authentic customer feedback detailing punctuality, thoroughness, trustworthiness, and keyholder safety.
Frequently asked questions
Straightforward answers on recurring cleans, end-of-tenancy quoting, and add-on extras.
See what the improved journey could look like
Send your cleaning checklist and pricing approach. We will show you how the online journey can work.