Let customers take the next step while you are still on the job.
We configure an online quote and booking journey around your real services, pricing and availability — then add it to your existing website or provide a shareable booking page.
A contact form is not a booking journey
Eliminating phone tag and creating a direct customer action path.
Traditional forms collect a name and telephone number, leaving you to chase the customer, ask the same questions and find a suitable time. If you are busy, the lead waits. If they are comparing several businesses, they may book someone else first.
A structured booking journey captures the information you need and gives the customer an immediate, verified next step while you stay focused on the job.
Built around the way your trade sells
Not every trade job can be priced instantly. ZappSites supports the exact customer flow that fits your service model.
1. Instant booking
For fixed-price services such as valeting, cleaning or routine maintenance.
- Direct calendar slot selection
- Optional upfront deposit / payment
- Instant confirmations & reminders
What we set up for you
11 complete setup & operational components configured specifically for your trade.
Service menu and categories
Full setup of all your trade services and logical groupings.
Pricing rules, add-ons & optional extras
Custom rules for job sizes, extras, and variable pricing.
Customer questions & job-detail fields
Tailored intake questions to capture exact requirements.
Photograph or document collection
Upload fields for photos or files where supported.
Availability & calendar connection
Direct sync with your Google, Outlook or phone calendar.
Deposit or full-payment settings
Connected payment collection directly into your account.
Booking policies & cancellation info
Clear terms, notice rules and customer expectations.
Customer confirmation & reminder messages
Automated SMS and email notifications before visits.
Website embed or shareable booking link
Seamless website widget or standalone booking link.
Analytics & booking-source tracking
Know if bookings come from Google, WhatsApp or website.
Team handover & ongoing managed changes
Staff training and managed updates whenever prices change.
From your service list to a live booking flow
A simple 5-step onboarding path to launch your automated booking journey.
Service & Price Setup
Tell us how you price and schedule work.
Build & Logic Configuration
We build the service options, questions, pricing logic and booking rules.
Journey Testing & Approval
You test the customer journey and approve the setup.
Calendar & Payment Integration
We connect your calendar and payment account.
Website Launch & Tracking
We add the journey to your website and track enquiries.
Deposits can protect your time
Direct payment collection into your business account with full financial transparency.
For suitable services, customers can pay a fixed deposit, a percentage or the full amount when booking. Your payment account should remain in your business name, and customer payments should go directly to you.
Payment-processing and third-party platform fees are separate from the ZappSites management subscription and must be shown during onboarding.
Simple monthly plans configured for trade businesses
Choose a standalone booking link, website embed, or multi-van team scheduling. Transaction and third-party fees excluded.
Booking Solo
Designed for one-person businesses needing a simple booking or quote-request page.
Transaction and third-party fees excluded- Designed for one-person businesses
- One calendar and one bookable team member
- Up to five services or quote-request options
- Shareable branded booking page
- Basic customer questions
- Email confirmation and reminder setup
- Minor ongoing service and availability changes
- Transaction and third-party fees excluded
Booking Solo Plus
Full website embed with deposits, advanced job questions, and photo collection.
Transaction and third-party fees excluded- Everything in Booking Solo
- Website embed or branded booking integration
- Deposits or full-payment connection
- Advanced job questions and conditional fields
- Add-ons, optional extras and pricing rules
- Photograph or document collection where supported
- Booking-source tracking
- Transaction and third-party fees excluded
Booking Pro
Multi-van, team calendars, and advanced automated workflows.
Transaction and card-processing fees excluded- Everything in Booking Solo Plus
- Multiple team members or calendars
- More complex services and availability rules
- Recurring-service or multi-step booking workflows where supported
- Ongoing minor configuration changes
- Third-party subscription included where stated in the proposal
- Transaction and card-processing fees excluded
Frequently asked questions
Straightforward answers on website embedding, payments, cancellation policies, and scalability.
Send us your website and service list. We will show you the most suitable booking journey before you commit.
Let customers take the next step while you stay focused on completing jobs.