MANAGED TECHNICAL CARE

KEEP THE WEBSITE WORKING AFTER LAUNCH

Hosting, updates and practical support — managed.

“ZappSites maintains the technical foundation and handles routine content changes so your website stays current without becoming another task on your list.”

Zero Technical JargonMinor Updates IncludedDirect WhatsApp & Email Support
Continuous Protection

Managed website care

Seven core pillars of technical maintenance and practical support keeping your trade business online and secure.

01

Secure hosting and SSL

High-speed cloud hosting environment with active SSL encryption and continuous protocol management.

02

Availability monitoring

Automated uptime checks to detect and resolve technical disruptions before they impact customer enquiries.

03

Platform and dependency updates where applicable

Regular software, core engine, and component updates to maintain operational stability.

04

Backups appropriate to the website platform

Scheduled website snapshots and database backups to ensure quick disaster recovery.

05

Routine text and image updates

Prompt updates for seasonal price tweaks, new project photos, team adjustments, and opening hours.

06

Basic security and performance checks

Routine checks for broken links, mobile responsiveness, SSL validity, and page load health.

07

Support for domain and website issues

Direct help with DNS records, email routing connections, and domain renewal verifications.

Scope Transparency

What counts as routine support?

Clear boundaries on what is covered under routine monthly care versus custom project work.

“Routine support covers changes within the existing design and functionality: updating services, staff, photographs, contact details, opening hours and similar business information.”

Outside routine support

New pages, redesigns, third-party integrations, e-commerce features and custom functionality are assessed separately before work begins.

INCLUDED

Routine support

Changes within the existing design & structure

  • Text updates & minor copy corrections
  • Image updates & new project photos
  • Service detail & pricing tweaks
  • Staff changes & bio updates
  • Contact details & telephone numbers
  • Opening hours & holiday schedules
SEPARATE QUOTE

Separate assessment

New architecture, custom features & overhauls

  • New pages or custom landing pages
  • Full website redesigns or restructuring
  • Third-party software integrations
  • E-commerce & complex payment gateways
  • Custom backend portal functionality
Third-Party Sites

Can ZappSites maintain a website built elsewhere?

How we evaluate websites built elsewhere before offering a managed maintenance agreement.

“Possibly. We first review the platform, access, theme, plugins, licences and current condition. Sites with unsupported or insecure components may require remediation or rebuilding before a maintenance commitment can be offered.”

01

Existing Website

You send us the live URL and brief description of your current setup.

02

Platform & Access Review

We review the underlying CMS, hosting server, and administrative access.

03

Security / Plugin / Licence Check

We inspect for outdated plugins, vulnerable scripts, and third-party licence status.

04

Maintenance Suitable?

We evaluate if the codebase meets our baseline security and performance criteria.

05

Maintenance Plan or Remediation

We offer an ongoing care plan or recommend a clean rebuild to avoid ongoing instability.

PEACE OF MIND

You focus on the business. We handle the website.

“Your website should not become another task on your weekly to-do list. ZappSites handles the routine technical and content maintenance so you can focus on customers.”

Website Health Check

Need help with an existing site?

Send the URL and platform details for a maintenance assessment.